Dear City,
Have I mentioned lately that I think your $1.8 million traffic light synchronization project has yielded results that, frankly, suck?
If you've succeeded in synchronizing any lights whatsoever, they must be located in parts of town that I never travel. Or, perhaps I simply misunderstood what you meant by "synchronization." If, for example, you were aiming to make it so that people traveling south on Big Spring, starting at Loop 250, will hit five consecutive red lights (or, on a good day, four out of five), then perhaps you've succeeded.
Now, I understand that there's a break-in period, or learning curve, or additional programming, or something that must be done between installation and final configuration. You know what would be swell? If you would just tell us what's going on that's keeping the system from working. A little communication with the taxpayers would go a long way.
Perhaps I'm being too hard on the system itself. Perhaps the issue is that you, dear City, don't know how to manage expectations. I humbly suggest that in the future, when announcing expensive initiatives with impacts that are easily discerned and assessed by the citizenry, that you "under-promise" and "over-deliver." Tell us up-front that it's going to be a hard row to hoe, and to not look for improvements anytime soon. That way, any surprises are more likely to be pleasant ones.
Thanks for listening.
Your taxpaying pal,
Eric
Have I mentioned lately that I think your $1.8 million traffic light synchronization project has yielded results that, frankly, suck?
If you've succeeded in synchronizing any lights whatsoever, they must be located in parts of town that I never travel. Or, perhaps I simply misunderstood what you meant by "synchronization." If, for example, you were aiming to make it so that people traveling south on Big Spring, starting at Loop 250, will hit five consecutive red lights (or, on a good day, four out of five), then perhaps you've succeeded.
Now, I understand that there's a break-in period, or learning curve, or additional programming, or something that must be done between installation and final configuration. You know what would be swell? If you would just tell us what's going on that's keeping the system from working. A little communication with the taxpayers would go a long way.
Perhaps I'm being too hard on the system itself. Perhaps the issue is that you, dear City, don't know how to manage expectations. I humbly suggest that in the future, when announcing expensive initiatives with impacts that are easily discerned and assessed by the citizenry, that you "under-promise" and "over-deliver." Tell us up-front that it's going to be a hard row to hoe, and to not look for improvements anytime soon. That way, any surprises are more likely to be pleasant ones.
Thanks for listening.
Your taxpaying pal,
Eric
