Update (4/6/11) I submitted a request for a refund via CafePress's website and within 15 minutes was notified by email that they were granting it. They also said I could keep the shirts. Apparently they don't want Fire Ant-less shirts either. Anyway, the interesting thing was this statement by the customer service rep: "I have checked into the image and see the "Fire Ant" design is kind of faint and may be hard to print on the dark t-shirts." The implication is that the design is flawed, but I've previously ordered black and brown t-shirts with this exact graphic and they printed fine. But they have me worried now, so I guess I'll embolden the Fire Ant graphic and update the shirts so that no one else has deal with the issue.
CafePress sent a notice about their limited-time "storekeeper's sale" wherein those of us with virtual storefronts could order our own merchandise at a discount. Since no one else will order Fire Ant t-shirts (*sob*) I decided to refresh my own wardrobe (much to my wife's chagrin) and ordered three new black t-shirts in various colors.
(Yes, you read that correctly; CafePress now calls them "dark t-shirts" but my store has the original description of "Black T-shirt...now comes in assorted colors!", just another thing about life that confuses and bemuses me.)
The UPS guy sneaked in sometime last night and left a package on the porch, which should give you a clue about the reputation of the Fire Ant Store; I'm surprised it wasn't discretely wrapped in brown paper. I was like a kid on the 16th morning after Christmas Day, excitedly tearing into the package. The shirts looked great, but there was something, I don't know, not quite right.
Now, here's what the t-shirt looks like on the website when you order it. Move your cursor over the photo, then drag the yellow line* to the left to see what the shirt that actually showed up looks like. (If you don't see a yellow line, just click on the left side of the image. Then, go download a decent browser to replace the old and busted one you're using.)
Notice any difference?
Now, I know that many (most) people think of fire ants as nuisances to be avoided, if not fatally killed. But, seriously, CafePress...must you go to such lengths?
*If there's a silver lining to this situation, it's that I finally found a semi-practical use for this "slide to reveal" jQuery script!