Cox Communications Continues to Underwhelm

A month or so ago I was ranting a bit about the degradation in connection speed provided by Cox. Well, I just ran another speed test on Bandwidth Place, and guess what? It's gotten worse.

Running back-to-back speed tests yielded an average communication speed of about 870 kbits/second, just about half the speed from a month ago. The average cable speed in Texas is 2 megabits/second, according to Bandwidth Place stats...almost three times what I'm getting.

Add to that dismal picture the fact that I'm just now receiving emails sent two-to-three days ago, and Cox's mailserver has intermittently been too "busy" to send mail. To add insult to injury, Cox won't let you use a third party SMTP server to send mail; all outgoing mail must run through their old and busted system.

It all adds up to a really strong argument to check out the alternatives. I've got a website client who is switching to Grande Communications on June 1; anyone else got any experience with Grande's broadband?

Comments

Hmm. I just performed a test and I got 2 megabits/second, and I am using Cox also.
Either:
A) You're cable modem is acting up
B) It's 1:22 am and no one else in Midland is online
C) They fixed it within the past few days

I HIGHLY doubt C.

Posted by: Bert at May 28, 2004 01:24 AM

At 6:30 a.m. on a Friday morning I just logged 1.5 mb/sec, so the problem seems to be that my work hours are non-optimized.

Posted by: Eric at May 28, 2004 06:44 AM
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