Big Blue Backs Firefox

Proving that corporate IT departments aren't all genetically engineered to run screaming from any application that doesn't originate in Redmond, IBM is encouraging its employees to adopt Firefox for their on-the-job browser.

IBM is encouraging its employees to use Firefox, aiding the open-source Web browser's quest to chip away at Microsoft's Internet Explorer.

Firefox is already used by about 10 percent of IBM's staff, or about 30,000 people. Starting Friday, IBM workers can download the browser from internal servers and get support from the company's help desk staff.

The ironic thing is that the help desk phones are probably very quiet. Some might argue that the heavy tech support needs and resulting job security are a large part of Microsoft's popularity with corporate IT staffs. But that would be awfully cynical, wouldn't it?

Tip o'the hat to Joi Ito.

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