Mixed Signals
Time for another exciting induction into the Gazette's "Usability Hall of Shame," where we deride, sneer at and cast scathing glances in the general direction of companies that do things to make their customers' lives more difficult.
Today's "honoree" is none other than that ineffable electricity entrepreneur, TXU Energy. TXU's online bill payment process is, overall, pretty good. But one's first encounter is not encouraging, as this is one of the messages you see on the login page:
Well, TXU, which is it? Do you want us to use a secure browser, or Internet Explorer? You can't have it both ways.*
*This is, of course, a highly sought after two-fer: a new UHoS inductee plus a slam on IE.
Lazy developers...that's the only thing I can think of.
Posted by: Eric at October 15, 2005 02:06 PMThe other annoying part is that TXU's website asks you that EVERY SINGLE TIME. I keep looking for the button that says, "my browser is just as secure as the last 10 times I signed on here."
Posted by: John Peter Smith at October 16, 2005 04:20 PMAbout the publisher
Random Abbye photos...
Random Thursday: The Abbreviated Tuesday Political Edition
More rattler than meets the eye
Poop happens. And then disappears.
How the West was Won
Beware of Vampire Dog
Tieing? There's no tieing in gymnastics!
NBC Bungles Web Video
Random Thursday: The Monday Olympics Edition
On Holiday
Random Thursday
Chair Play
Book Review: "The Road"
Education is paramount. Well, next to jet skiing.
Warbirds, Old and New
The Neighborhood:
West Texas Blogs:
[Midland unless otherwise indicated]
Other Texas Blogs:
The Business:
The Church:
The World:
Ugh. Double ugh. IE should have been banned years ago as an eye-sore, a health hazard, and a security risk. Yet, now that I think about it, before the storm, my mortgage company forced me to use IE, too. FEMA, too (please pardon my language).
What’s the deal with that?
Posted by: Daniel Morris at October 15, 2005 02:02 PM